Refund and Returns Policy

Overview

At ALLINSURANCE, we are committed to providing the highest level of satisfaction with our products and services. If you are not completely satisfied with your purchase, we offer a refund and return policy to ensure a fair and easy process. Please review the following guidelines to understand the terms of our returns, exchanges, and refunds.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  1. Product Condition: The product must be in unused, undamaged, and resellable condition.
  2. Time Frame: Returns must be made within 30 days of the purchase date.
  3. Receipt/Proof of Purchase: A valid receipt or proof of purchase must accompany the return.

How to Return an Item

To initiate a return, please follow these steps:

  1. Contact Us: Send an email to info@allinsurance.click or call (352) 596-0258 to request a return authorization.
  2. Return Shipping: Once your return is approved, we will provide instructions on how to return the item. You are responsible for the return shipping costs, unless the product is defective or was sent in error.

Refund Process

Once we receive your returned item, we will inspect it to confirm that it meets the return eligibility requirements. If approved, we will issue a refund to the original payment method. Please note that it may take 7-10 business days for the refund to appear in your account.

Non-Refundable Items

Some items may not be eligible for return or refund, including:

  • Custom or personalized products
  • Opened or used items that are not defective
  • Gift cards

Exchanges

If you wish to exchange an item for a different product, please follow the return procedure outlined above. Once we receive the returned product, you can place a new order for the desired item.

Damaged or Defective Products

If you receive a product that is damaged or defective, please contact us within 7 days of receiving the product to request a replacement or refund. We will cover the shipping costs for defective or damaged items.

Changes to this Policy

We may update or modify our refund and return policy at any time. The changes will be posted on this page, and the “Last Revised” date will be updated accordingly.

Last Revised: December 6, 2024